Overview The Assistant Property Manager is responsible for occupancy, compliance, maintenance,
tenant relations, and operating budget for approximately 100 units of
affordable housing.
Responsibilities
·
Ensure full occupancy of units
Distribute applications and answer questions, review rental applications and ensure timely processing in accordance
with Fair Housing requirements, Work with maintenance staff to ensure that units
are ready for occupancy in a timely fashion, Collect lease documents.
·
Ensure adherence to lease agreements,
including rent collection
Collect rent and share information
on rent increases with tenants, Establish and monitor payment agreements, Issue
lease violations, coordinating with Social Services staff as needed. Support
tenants in resolving lease violations, including applications to emergency
grants, review delinquency report each month.
·
Compliance
Ensure tenants comply with
re-certification requirements. Request and obtain third party documentation
(e.g. banks, employers, etc.) needed for recertification, ensure lease renewal
documents are completed in a timely manner., Collaborate with Supportive
Services staff to ensure tenants resolve compliance lease violations, Complete periodic reports to
regulators and investors, as required by agreement terms.
·
Maintenance and inspections
Ensure full range of maintenance activities – grounds, custodial,
preventive, corrective, deferred and emergency maintenance – occurs, Hire and
supervise maintenance staff. Approve timesheets and conduct annual evaluations,
supervise maintenance staff to prioritize and complete work orders, prepare
schedule of long term and short-term maintenance needs, including preventative
maintenance and maintenance of grounds and exteriors, ensure all housing is
ready to be inspected by regulators and investors and that all inspections are
excellent. Ensure identified issues are addressed quickly and completely, Conduct
regular visual inspections (walk-thrus) of common areas of each development. Serve as the point of contact for funder site
visits and inspections, submit insurance claims, as needed, ensure staff and
outside contractors adhere to safe work practices.
·
Operating budget
Work with Asset Director to develop yearly operating budget for
developments, manage finances to budget, including reviewing monthly utility
bills and forwarding tenant charges (e.g. damages, utilities) to finance staff,
Submit or approve purchases, services and work orders (e.g. repairs, utilities,
office supplies), and ensure appropriate documentation.
·
Tenant relations and tenant services
Maintain on-site offices and
regular office hours and respond to tenant concerns and suggestions, in
consultation with Supportive Services staff, notify tenants of any issues
affecting their tenancy. Meet with tenants to discuss lease violations and/or
tenant concerns, including maintenance issues and conflicts with other tenants.
Coordinate with family members and/or outside agencies, when necessary. Coordinate
with Supportive Services staff to provide tenant activities, when necessary,
prepare eviction cases in conjunction with WCRP’s lawyer and represent WCRP in
court proceedings, ensure staff and outside
contractors treat tenants with courtesy and respect.
Qualifications
·
High School Diploma or GED required,
college degree a plus
·
At least two years of experience in
multi-family, LIHTC (low-income housing tax credit) property management
·
Knowledge
of HUD programs including but not limited to HOME and project-based Section 8
·
Proficiency in Microsoft Word, Excel, and
Outlook and property management software (e.g. Yardi or other)
·
Excellent customer service skills
·
Ability to look ahead and anticipate
issues affecting occupancy and budget
·
A track record of meeting deadlines and
working proactively, with strong organizational skills
·
Able to travel to between Property
Management offices throughout Philadelphia each week
Compensation
The salary for
this position is $37,440-41,600 annually, along with a competitive benefit
package that includes four weeks paid vacation, 9 holidays, 8 sick days, medical,
dental and vision coverage (for full-time employees and qualified dependents),
403(b) retirement fund and opportunities for professional development.
Working
Conditions
This is a
full-time, in-person position based in Philadelphia. Work hours are Monday to
Friday, 9:00 am to 5:00 pm, along with occasional weekend and evening work. Hours
can be flexed to account for evening work. Most of the work will take place
seated at a desk using a computer, with occasional bending and lifting when
dealing with office supplies and computers.
Email
resume and cover letter to:[email protected]
About the
Women’s Community Revitalization Project (WCRP)
WCRP is a
non-profit organization committed to social and economic equity for low-income
women and families. Founded in 1986 as Philadelphia’s first and only women-led
community development organization, the organization has grown to become a
nationally recognized, innovative developer that has built more than 350
affordable rental homes and established the Community Justice Land Trust to
protect the long-term affordability of homes. WCRP manages its own properties
and provides supportive services to tenants and communities throughout
Philadelphia. The organization also leads community organizing campaigns aimed
at shaping public policy outcomes, to date winning more than $100 million for
affordable housing in Philadelphia.
