GUEST EXPERIENCE MANAGER
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.
The Guest Experience Manager will supervise and execute all aspects of the museum floor operations, with a primary focus on the ticketing and guest services functions. This customer-focused position must ensure that all areas perform successfully, meeting the museum’s operational, professional, and customer standards to deliver a world-class visitor experience.
