ASSISTANT DIRECTOR OF GROUP SALES
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.
At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.
The Assistant Director of Group Sales will oversee strategy, planning, and execution of The Franklin Institute’s Contact Center, with a primary focus on Group Sales. This position will lead the daily operation of the Contact Center, which is TFI’s hub for guest communication and advance ticket sales, as well as managing and reporting the Admission Department’s funds. This is a critical role at The Franklin Institute that establishes the TFI customer experience by creating a culture of best-in-class pre- and post-visit service.
