ROLE AND RESPONSIBILITIES
The Focused Case Manager will assist families with linkages to program services, treatment, and community supports in an effort to prevent and manage crisis situations while maintaining a focus on consumers achieving self-sufficiency despite their diagnosis and/or life challenges. All work is performed in accordance with City, State and Federal regulations, CATCH policies and procedures, and professional mental health standards.
BRIEF OUTLINE OF DUTIES
- Provide short-term critical case management services to approximately 15 children and adolescents (ages 4-21) who have been identified as having multiple CRC visits and not currently receiving behavioral health services, and children discharged from inpatient services, while waiting the commencement of BHRS or FBS. The services provided will include, but shall not be limited to:
- Assessing the family’s needs in all domains;
- Complete a written strength assessment, develop and implement a comprehensive written service plan for each consumer assigned to the caseload based on community based treatment and non-treatment resources;
- Access the resources identified in the comprehensive service plan;
- Update and maintain all case management records including telephonic progress updates and treatment consultations with CBH approved psychiatrist/psychologist;
- Assist the family in identifying all safety and behavior concerns and develop a comprehensive crisis plan to adequately manage those concerns in an effort to decrease CRC visits and readmissions to higher levels of care;
- Provide 24-hour response to consumers in crisis, including wearing a company issued cell phone;
- Participate in interagency team meetings at home, school, and all collaborating agencies;
- Make home, school, hospital and community based visits at a minimum of 2 times per week.
- Other responsibilities as designated by supervisor and/or AAO team at CBH.
QUALIFICATIONS AND EDUCATIONS REQUIREMENTS
Bachelor’s Degree in sociology, social work, psychology, or other social science and two (2) years experience in Intensive Case Management. Masters Degree preferred. Working knowledge of Crisis Intervention, the Philadelphia Behavioral Health and Juvenile System, Community Resources (i.e. Department of Public Welfare, Educational Law, Office of Social Security and Disabilities and Mental Health Advocacy Programs) required.
PREFERRED SKILLS
Bilingual (Spanish/English) a plus
Decision Making
Communication
Time Management
Organizational Skills
Leadership
Technical Capacity
Intermediate skills Microsoft Office
Ethical Conduct
WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)
Must have an acceptable PA criminal history, FBI clearance and Child Abuse clearance done prior to hire.
SUPERVISORY RESPONSIBILITY
No
WORK ENVIRONMENT
The position is mostly out in the community with exposure to weather conditions but at times can also work in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. The employee works in varied residential/commercial environments based on assigned caseload.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. May need to be available to work an on-call 24/7 rotating schedule.
PHYSICAL DEMANDS
Must be physically able to: A) Climb stairs; B) Sit for prolonged periods of time; C) Carry heavy documents; D) Bend and kneel; E) Valid driver’s license and access to a car and/or must be able to use public transportation; F) Assist with restraining clients in emergency situations.
TRAVEL
While performing the duties of this position, the employee travels by automobile and will need valid driver’s license, and/or public transportation and is exposed to changing weather conditions.
EQUAL EMPLOYMENT OPPORTUNITY
CATCH Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CATCH Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. CATCH Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CATCH’s employees to perform their job duties may result in discipline up to and including discharge.
AMERICANS WITH DISABILITIES ACT
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
