Senior Benefit Operations Analyst

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

A Senior Analyst provides support to Team Leads and client contacts by serving as a subject matter expert and as a technical systems resource for the benefit plans and employee populations of their assigned clients through the daily administration of processes, case management and project work.

Responsibilities:

  • Manage administrative and case management issues as well as data processing activities on a daily basis
  • Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
  • Test and analyze system configuration against requirement documents during implementation and administration
  • Use our sophisticated database of tools to set up a client’s healthcare & group benefits database; define data fields, import data, design screens and create queries and reports
  • Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project’s scope and review with client(s)

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

LifeWorks is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected]

From Our Sister Sites